Who do I contact if I have a question, comment, or concern about Vollop?
If you have a question, comment, or concern a please visit our Contact Us page and send us an email. Your email will be directed to someone who can answer your question(s).

What kind of merchandise will I find at Vollop?
We carry a broad, exciting mix of merchandise that includes many trusted national and regional brands. Some of the product departments you’ll find at Vollop include apparel, housewares, glassware, dinnerware, cleaning supplies, candy, snacks, food, health and beauty, toys, gifts, gift bags and wrap, party supplies, stationery, craft supplies, teaching supplies, books, automotive products, pet supplies, seasonal goods and décor, and more. Everything you need for every day, every holiday, every occasion.

How do I place an order online at Vollop.com?
Shopping with us has never been easier! Simply place the items you want in your shopping cart and check out. We’ve upgraded our site to better suit your needs and you can now pay for your order securely online with PayPal™.

What happens after I place my order?
You will receive a series of emails throughout the lifecycle of your order. Once your online order has been placed, you will receive an Order Confirmation email. This email will include order details, your order number, and other details. When your order is invoiced in our distribution center, you may receive a Shipping Notification email. This email notifies you that your order has been shipped. In addition, this email will also include information about any changes to your order, such as cancellation of an item due to unavailability, etc.

Please allow up to 28 days for delivery.

My order has arrived, but it is damaged/incorrect. Please help!
If you should find that your purchase has arrived in a faulty or damaged condition, please immediately get in touch with us by contacting our support email on info@vollop.com. We aim to be in touch with you immediately or within 24 hours of receiving your email.